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These are the reasons why AionSolution is your vendor when you are seeking someone to support your IT in your office.
I had the same problem, went on a trip for two weeks, didn't bring a charger, phone was completely dead. when I got home, I couldn't turn on the phone...
The basic EA troubleshooting would involve a couple of check points.
1. Add user to BlackBerry Manager
- Check in the application log (hit F5 or Refresh if required) to...