IT Support Plan - Computer Maintenance | Computer Repair

IT Support Plan

We pride ourselves on delivering quality customer service. You will receive effective and prompt answers to your questions.
We guarantee to respond to technical support queries within 12 hours but we usually respond in well under 12 hours. You will find our technical support staff helpful and responsive.

No nonsense here at AionSolution !

IT Support / Computer Maintenance / Computer Repair / Computer Support

Support Package

AionSupport Services is designed to help small and medium-sized businesses (SMBs) manage their PCs, Servers or any devices in your

Local Area Network (LAN). We also address even more pressing problems -- IT administrators begging for relief from the mundane tasks of desktop maintenance and productivity lost due to downtime.

Don't know how to choose ? Compare Compute Maintenance Services Plan below or
Give us a call now

If you need a hand

To offload your day to day routine maintenance tasks

To regularly do a health check of your PC systems

To nab out-of-control viruses and spam

To setup up your Servers, Networks, Printers and Workstations

Call Us Now

AionSupport Services is your RIGHT CHOICE

See below to compare our computer support plans.

We try to adopt an opening pricing strategy with excellent computer maintenance services and added values. We guarantee you will be working with a vendor who is your true partner - to minimize your cost and achieve the maximum values.
	SOS	Assure	S5	S10	S15	S20	S30	S40	Supreme*
Suitable for Company	Adhoc Job / per incident	Unlimited Onsite Support	1-5 PC	5-10 PC	10-15 PC	10-20 PC	15-30 PC	20-40 PC	40-60 PC
Phone Support	n/a	Unlimited	Unlimited	Unlimited	Unlimited	Unlimited	Unlimited	Unlimited	Unlimited
Remote Support	n/a	Unlimited	Limited	Limited	Limited	Limited	Limited	Limited	Unlimited
On-site Support	Yes	Unlimited	Yes	Yes	Yes	Yes	Yes	Yes	Unlimited
No. of Desktop PC Support	Unlimited	HK$ 97/PC /Month HK$ 387/Server /Month	Unlimited	Unlimited	Unlimited	Unlimited	Unlimited	Unlimited	Unlimited
No. of Server Support	Unlimited	Yes	Unlimited	Unlimited	Unlimited	Unlimited	Unlimited	Unlimited	Max. 5 Servers
LAN & Internet Maintenance	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes
Monthly Fees#	n/a	Subject to No. PC/Server	HK$487	HK$774	HK$1,071	HK$1,348	HK$2,376	HK$3,084	HK$5,997
Onsite - Support (hours per year) - Min. 2 hours / visit	2	Unlimited	12	24	36	48	96	144	Unlimited
Est. No. of Sessions	n/a	Unlimited	6	12	18	24	48	72	Unlimited
Unused Man-hours Carry forward ^	n/a	n/a	-	-	-	Yes	Yes	Yes	n/a
Additional Charge per hour	HK$587	-	HK$545	HK$433	HK$400	HK$377	HK$333	HK$288	-
Charge per hour	HK$587	-	HK$487	HK$387	HK$357	HK$337	HK$297	HK$257	-
* Limited to Single location Only, for multiple locations, please contact us # Pay annually in advance except for Plan S40 & Supreme ^ Unused man-hours can not be carried forward Plan Assure is not available if the No. PC supported is less than 10.

To our God and our Father be glory for ever and ever. Amen Phil 4:20